Privacy Policy

This policy applies to information we collect when you choose to use this website and also to personal information which we process further to supplying you with our services and further to receiving goods or services from our suppliers.

We take your privacy very seriously and we ask that you read this privacy policy carefully as it contains important information on the personal information we collect about you, what we do with your information and who your information might be shared with.

Who we are

This website is owned by Harrogate International Toy Fair Limited incorporated in England with company number 00399707, and our registered office is at Alpha House, 9 Tipton Street, Dudley, West Midlands DY3 1HE, United Kingdom. We organise and manage the Harrogate Christmas and Gift Fair (the ‘show’).

Harrogate International Toy Fair Limited ('we' or 'us') are a 'data controller' for the purposes of the General Data Protection Regulation ('GDPR') where we control the purposes for which we process your personal information including where we process your data to allow you to exhibit or visit our show. We take all appropriate steps to ensure compliance with the GDPR and all other laws which protect your personal data (‘Legislation’).

Any questions about our data protection policy or how we handle your personal data should be addressed to info@harrogatefair.com. (See also ‘How to contact us’ below.)

What information do we collect?

We collect personal information about you (such as your name, address, email address and telephone number and possibly images) when you make an enquiry about our show or register with us to visit or exhibit at our show or attend our show. We also collect information about you when you visit our website as explained in the cookies section below.

Use of cookies

We use cookies but they do not record any personal data. For further information on our use of cookies please see our cookie policy. www.harrogatefair.com/cookiepolicy.asp

Third party cookies: Cookies of this type are activated further to your use of the sharing buttons. If you link to these external websites they set cookies on your machine. Links are currently set to Twitter, Facebook, Instagram, You Tube and Pinterest. You should be aware that these sites will collect information about what you are doing all around the internet, including on our websites. You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information before you link to any of them. We are not liable for third party websites and their privacy policies and their use of cookies.

How will we use the information about you?

We only process personal information about you where we have a lawful basis to do so. Most of the personal data we process is in order to supply you with our services or receive goods or services from you (where you are a supplier). So our lawful basis is contractual. Where you have been a visitor or exhibitor at our show in the last 4 years we have a legitimate business interest to contact you with further information about future shows and events.

We process information about you so that we can:

• identify you and manage any accounts you hold with us
• provide the services requested
• let you know about other products or services that may be of interest to you (see 'Marketing’ section below)
• images may be used for marketing purposes as agreed in the terms of registration
• detect and prevent fraud
• customise our website and its content to your particular preferences
• notify you of any changes to our website or to our services that may affect you
• improve our services

Who we share your personal information with

We may share information about you with other parties, for example:

• our suppliers (such as Touch Finder) in order for us to provide you with our service and details of events or goods which may be of interest to you; and
• other suppliers of events or products/services which may be of interest to you such as the Harrogate International Nursery Fair; and
• law enforcement agencies in connection with any investigation to help prevent unlawful activity.

We only share your personal data with companies which comply with the Legislation and with whom we have a written agreement. We do not send your personal data outside of the EEA. If we need to do so in the future we will ensure that we have the appropriate legal safeguards in place in accordance with the Legislation.

Social Media

Any social media posts or comments are subject to the terms of the relevant social media platform. We are not responsible for this kind of sharing and encourage you to view the privacy policy and terms of use for each platform.

Any comments you make on these social medial platforms in general must be not offensive, insulting or defamatory. You are responsible for ensuring that any comments you make comply with any relevant policy on acceptable use of those services.

Marketing and email newsletter

We use any information submitted to us by you to provide you with further information by email about the services we offer which you have requested and/or which may be of interest to you where you have been a visitor or an exhibitor at our show in the last 4 years.

The lawful basis for this processing is either consent or legitimate business interest. (For further information about our legitimate business interest please see below).

You can choose to unsubscribe at any point by clicking on the link at the bottom of the email or contacting us.

LEGITIMATE BUSINESS INTEREST: Broadly speaking legitimate interest means that we can process your personal information if we have a genuine and legitimate reason and we are not harming any of your rights and interests. If we use your information for a reason other than to supply or receive goods/services, and it is not because we are legally required to do so, then we generally do this on the basis of our legitimate business interest. Before doing this, though, we will always carefully consider and balance any potential impact on you and your rights.

Legitimate interests means the interests of our company in conducting and managing our business, to enable us to give you the best services and products. When we process your personal information for our legitimate interests we ensure that we consider and balance any potential impact on you (both positive and negative), and your rights under the Legislation with our business objectives. Our legitimate business interests do not automatically override your interests. We will not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent) or are otherwise, required or permitted by law.

Keeping your data secure

Our staff are bound by obligations of confidentiality and trained in the protection of personal data. We will take all reasonable steps to comply with the GDPR and use the appropriate technical and organisational measures necessary to safeguard your personal data. We only share your personal data with third parties who also comply with the Legislation.

While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that is transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us (see ‘How can you contact us?’ below).

If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

Retention Periods

We store your personal data on secure servers for a period of:

• 4 years from the date you register with us as a visitor;
• 4 years from the last date that you were an exhibitor; or
• until you ask us to destroy it

in each case unless the law requires us to store the data for a longer period.

What rights do you have?

The GDPR provides the following rights for individuals whose personal data is processed:

1. The right to be informed
2. The right of access
3. The right to rectification
4. The right to erasure
5. The right to restrict processing
6. The right to data portability
7. The right to object to processing
8. Rights in relation to automated decision making and profiling (We do not carry out automated decision making and profiling)

If you wish to exercise any of these rights

You can exercise any of your rights by:

• emailing us at info@harrogatefair.com;
• providing us with proof of your identity; and
• letting us know the information you want or want us to amend or to stop processing.

Right to lodge a complaint with the Supervisory Authority

If you have any concerns or complaints about how we use your personal data we hope you will alert us to these directly (see the Contact information below). You are entitled to complain to the Information Commissioners Office (ICO) which is the supervisory authority in the UK. Their contact details and the procedure can be found at ico.org.uk

How to contact us

Please email us at info@harrogatefair.com or write to us at Harrogate Christmas & Gift, Alpha House, 9 Tipton Street, Sedgley, DY3 1HE if you have any questions about this privacy policy or the information we hold about you, or any other matter.

Changes to the privacy policy

We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website or use our services.

Harrogate International Toy Fair Limited May 2018